Pricing

Pricing

Start simple. Scale with your hotel.

Choose the level that fits your operation. As your hotel grows, your service revenue commission goes down.

No setup fee · No long-term commitment

Pilot

60-day pilot

Try it

$0for 60 days

Experience GuestFly with your real guests and team.

  • GuestFly Concierge
  • Private guest link — no app
  • Multilingual guest conversations
  • Hotel knowledge
  • Guest requests and operational tickets
  • Basic staff workflow
  • Service catalog
  • Basic revenue tracking
  • Growth features included during the pilot

15% on service margin

Only on eligible service revenue generated through GuestFly.

Start your pilot

Starter

Start using it

$79/ month

Up to 20 units

For independent hotels, aparthotels and residences.

  • Everything in Pilot
  • AI guest concierge
  • Smart request classification
  • Staff queue and priorities
  • Maintenance, housekeeping and concierge requests
  • Service catalog
  • Online payments
  • Revenue tracking
  • Basic analytics
  • Team roles: owner, admin, manager, reception, staff
  • Essential service templates

10% on service margin

Only on eligible service revenue generated through GuestFly.

Get started

Most popular

Growth

Scale it

$149/ month

Up to 50 units

For hotels ready to run guest operations and service revenue through one platform.

  • Everything in Starter
  • AI operational triage
  • Smart request grouping
  • Priority detection
  • Department routing
  • Staff assignment
  • Advanced operational dashboard
  • Service performance
  • Revenue dashboard
  • Contextual service offers
  • Guest feedback
  • Advanced analytics
  • Premium service packs
  • Team performance and guest ratings
  • Automated guest emails (500 a month)
  • Booking software sync: Hostex, Smoobu, Lodgify, Hostaway, Beds24

7.5% on service margin

Only on eligible service revenue generated through GuestFly.

Start with Growth

Pro

Run it across properties

$299/ month

50+ units

For multi-property hospitality teams that need centralized operations and revenue visibility.

  • Everything in Growth
  • Multi-property management
  • Centralized operations
  • Centralized service catalog
  • Property-level permissions
  • Cross-property revenue visibility
  • Advanced reporting
  • Advanced team performance
  • Guest email campaigns (5,000 a month)
  • Several booking tools at once and custom webhook
  • Custom workflows
  • API / PMS integrations
  • Custom onboarding
  • Priority support

5% on service margin

Only on eligible service revenue generated through GuestFly.

Talk to us

How service revenue works

GuestFly only applies a commission to eligible service revenue generated through GuestFly. Your subscription covers the platform; the revenue share applies only when GuestFly helps generate a paid service transaction.

Hotel services

Late checkout, early check-in, room upgrades, breakfast in bed

Partner services

Transfers, spa, tours, photographers

No revenue, no commission

Only on the margin, after your cost.

Pilot

15%

Starter

10%

Growth

7.5%

Pro

5%

Your commission decreases as your plan grows.